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Legal Information

Plain language. Kenya law. Last updated: January 2026.

Our Legal Documents

Terms of Service

Your agreement with us. What we provide, what we expect.

Read Terms
Privacy Policy

What data we collect, why, and how we protect it.

Read Privacy Policy
Acceptable Use

Rules for using Kiddo Network responsibly.

Read Acceptable Use
School Agreement

For schools partnering with Kiddo Network.

Read School Terms

Plain Language Summary

Nobody reads legal documents. Here's what ours say in plain language:

Terms of Service
  • You sign up, we provide digital parenting coaching
  • You must be 18+ (parent/guardian) to create an account
  • Free assessment, paid expert sessions and services
  • We can update terms with 30 days notice
  • Governed by Kenya law
Privacy Policy
  • We collect: name, email, phone, child's first name & age
  • We use it to: provide coaching, track progress, support you
  • We never: sell data, track browsing, share with advertisers
  • Data stored in Kenya, encrypted, deletable on request
  • Kenya Data Protection Act compliant
Acceptable Use
  • Use the service for your family's digital safety
  • Don't share your account credentials
  • Don't try to bypass security or abuse the platform
  • Report any issues to us
School Partnerships
  • Schools see aggregate data only, never individual families
  • Parents always control their own data
  • School bulk pricing available (KES 150/child/month)
  • Separate agreement for school administrators

Full Legal Documents

Terms of Service

Key Sections:

1. Acceptance of Terms

2. Service Description (coaching platform)

3. Account Registration (18+ required)

4. Payments & Billing (KES pricing)

5. Cancellation & Refunds

6. User Responsibilities

7. Intellectual Property

8. Disclaimers & Limitations

9. Dispute Resolution

10. Governing Law (Kenya)

11. Changes to Terms

12. Contact Information

Privacy Policy

Key Sections:

1. Information We Collect

2. How We Use Information

3. Who We Share With

4. Data Security & Storage (Kenya)

5. Data Retention & Deletion

6. Your Rights (Kenya DPA)

7. Children's Data

8. Changes to Policy

9. Contact Us

Acceptable Use Policy

Prohibited Activities:

Sharing account credentials

Attempting to bypass security

Using the service for illegal activities

Harassment or abuse of other users

Commercial use without permission

Interfering with the platform

School Partnership Agreement

For schools partnering with Kiddo Network:

1. School responsibilities

2. Kiddo Network responsibilities

3. Data handling (aggregate only)

4. Bulk pricing terms

5. Parent consent requirements

6. Termination & data deletion

Compliance

Kenya Data Protection Act (2019)
Registered with ODPC
Lawful basis for all processing
Data subject rights honoured
Data stored in Kenya
Breach notification procedures
Kenya Consumer Protection Act
Clear pricing (no hidden fees)
Right to cancel anytime
Fair contract terms
Transparent service description

Dispute Resolution

Step 1: Contact Us

Most issues resolved quickly. Email support@kiddonetwork.co.ke

Step 2: Escalate

Request escalation to management. Email hello@kiddonetwork.co.ke

Step 3: Formal Resolution

Governed by Kenya law. Disputes resolved in Nairobi courts or through mediation.

All legal documents available in: English | Swahili

Last Updated: January 2026 | Version: 2.0 | Governing Law: Republic of Kenya